Mivrelle™ · Garden living
Privacy Policy
This policy explains how Mivrelle™ handles personal information when you browse, shop, or contact us.
Last updated: September 19, 2026
Information we may collect
Depending on how you use the store, we may collect name, email address, phone number, billing and delivery address, order details, messages you send us, product or return photographs, device and browser information, approximate location inferred from IP address, and site interaction data.
How we use personal information
We use personal information to process and support orders; confirm payment and delivery; communicate about shipments, returns, and service requests; maintain store security; prevent fraud; meet legal obligations; and improve store performance, product information, and customer experience.
Orders, payments, and checkout information
Payment processing occurs through checkout and relevant payment providers. We may receive confirmation or status information needed for order support, but do not ordinarily receive complete payment-card credentials. Do not send sensitive payment credentials through customer-service channels.
Cookies and similar technologies
The store and service providers may use cookies, pixels, and similar technologies to operate checkout, remember preferences, understand site use, measure performance, and support marketing where permitted. Browser controls may limit some cookies, but may also affect store features.
Shopify
Mivrelle™ uses Shopify to operate the store and checkout. Shopify may process information in connection with platform services under its own terms and privacy practices. Review Shopify’s applicable notices for information about its independent processing.
Service providers and sharing
We may share relevant information with providers that help operate the store, such as Shopify, payment processors, fulfillment and shipping partners, analytics and support providers, and professional advisers. Sharing is limited to what is reasonably needed for service, security, legal compliance, or a business transaction.
Website analytics and improvement
We use aggregated or individual site-use information to understand what pages work well, resolve technical problems, evaluate product presentation, and improve customer experience. We do not use this information to make decisions about you that produce legal or similarly significant effects.
Data retention
We retain information for as long as reasonably necessary for orders, support, business records, fraud prevention, legal obligations, dispute resolution, and enforcement of agreements. When retention is no longer needed, we delete or de-identify information as appropriate.
Privacy rights and requests
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or to object to certain processing. Email service@mivrelle.com with “Privacy Request” in the subject line. We may need to verify identity before responding.
Marketing communications
Where you opt in, we may send marketing messages about products, seasonal garden ideas, or offers. You can unsubscribe using the link in a marketing email. Transactional messages about orders, payments, delivery, returns, or policy changes may still be sent when needed.
Information security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or storage system is completely secure, and customers should take care to protect their own devices and accounts.
Children’s privacy
The store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, contact us so we can review the matter.
International processing
Because we serve customers in multiple locations and use service providers, personal information may be processed in countries other than your country of residence. We take reasonable steps consistent with this policy and applicable requirements.
Third-party services and links
The store may link to independent sites or services. Their privacy practices are governed by their own policies. A link does not mean Mivrelle™ controls or endorses that third party.
Changes to this policy
We may update this policy when practices, services, or applicable requirements change. The current version is posted on this page with its last-updated date.