Payment & Security

Mivrelle™ · Garden living

Payment & Security

Clear checkout information and sensible safeguards for purchases made through the Mivrelle™ store.

Last updated: September 19, 2026

Store currencyShown at checkout.
CheckoutAvailable methods appear before payment.
HelpEmail us for order-related support.
01.

Currency and checkout

Prices, shipping costs, discounts, taxes, and the currency applicable to an order are shown at checkout before you submit payment. Your card issuer or payment provider may apply its own conversion, international, or account fees; those charges are outside Mivrelle™’s control.

02.

Available payment methods

Available payment methods depend on location, checkout availability, device, currency, and payment-provider settings. The current choices are presented in checkout. We do not ask customers to provide payment-card details through email, text message, or social media.

03.

How payment information is handled

Mivrelle™ uses Shopify checkout technology to process transactions. Sensitive payment information is entered into the secure checkout flow rather than ordinary customer-service communications. We receive the information reasonably needed to confirm and support an order, not a customer’s complete payment-card credentials.

04.

Payment authorization and declines

A bank or payment provider may authorize, review, or decline a transaction before payment completes. If a payment is declined, confirm the entered details and contact your provider if necessary. We cannot see the full reason for every bank decision.

05.

Pending charges and holds

An authorization may appear on an account before a payment settles, and a declined or cancelled attempt may remain visible temporarily while a provider releases it. Release timing is controlled by the payment provider, not by Mivrelle™.

06.

Payment security

Use a current browser, protect your device and email account, and avoid sending sensitive credentials to anyone claiming to represent the store. We will never request your full card number, security code, password, or banking login by email.

07.

Refunds

Approved refunds are ordinarily issued to the original payment method where possible. Store-side processing can take 5–10 business days after approval; the time for a credit to appear on your statement is determined by the payment provider.

08.

Payment support

For help, email service@mivrelle.com with the order number, email used at checkout, and a short explanation. We will review the available store record and explain the appropriate next step.

Business information
Brand: Mivrelle™
Operated by: Shenzhen Hongtou Network Technology Co., Ltd.
Owner / Representative: Zheng Yu
Address: Unit 216, Building D, Yangma Comprehensive Market, Yangmei Community, Bantian Subdistrict, Longgang District, Shenzhen
Email: service@mivrelle.com   Phone: +86 135 3205 2231